What to do if there
is a blackout
Taken and translated from the
Israel Electric Company (IEC) site.
Blackouts can happen from a fault in your home electrical system
or from a fault in a IEC installation that supplies electricity to
If you have no electricity in your building
(all or part of the neighbors) Call for
If there is a blackout in surrounding building too
Wait 5-7 minutes in order to give the IEC a
chance to solve the problem using their emergency remote control
system to restore the power or to locate the fault location. If
after waiting you still have no power - call 103. By that time there
is a good chance that the IEC already knows about the fault and will
tell you approximately how long until power is restored.
If only you have no electricity
Carefully go to you electrical panel and
check to see if either your main
circuit breaker or GFI "jumped" (are in the off position) . If
the main breaker jumped, then you can assume that it was caused
either by overloading your lines, or caused by an electrical short
in one of your appliances or in the electrical system itself. In
this case try unplugging major appliances (fridge, heaters, etc),
and putting the circuit breaker up again. If this did not solve the
problem, call for service (103). If the GFI "jumped", then you
probably have a short to the ground either in one of your appliances
or in the electrical system of your home. It this case put down all
the breakers in your panel (except the main breaker) and try to put
up the GFI, followed by the circuit breakers - one by one, until you
find the faulty line (the one that causes the GFI to "jump" again).
If you were not able to restore power, call for service (103).
(Personal Note: For a
better GFI troubleshooting guide please see
"When Your Ground-fault Interrupter Trips")
For your information
The IEC will charge if they must change one of
The IEC does not service personal electrical systems and panels.
There will be a service charge should the IEC find that the fault is not
is not in their system, but rather in your home (personal electrical
system). Therefore if you know that the problem is in your home
electrical system, you should call a reputable licensed electrician.
It is a good idea to label all your circuit
breakers well so the you will be able recognize what circuit breaker
is in control, should any problems happen in the future.
It is also a good idea to test the GFI, once every few months, by
pushing the test button and confirming that it "jumps" (turns off
all the power).